30-Day Satisfaction Guarantee

If you are not 100% satisfied with your purchase, you can return it within 30 days of the original purchase date for a store credit refund, or within 14 days of the original purchase date for a refund to the original purchase method (PayPal, credit card, etc). If an item is not received by us within the 30-day window, the package will be refused. All new items returned must be in BRAND NEW condition with zero signs of wear or use and must be returned in the original packaging with ALL materials (free/bundled items -- must be unused/unopened, warranty cards, plastic, pouches, manuals etc.).

Our 30-Day Satisfaction Guarantee covers brand new products only -- it does not cover used and clearance products (see below). It also does not cover items in the “What is NOT Returnable” list below. Please note: All actual shipping fees paid by The Pedal Pushers will be deducted from your refund along with a 7% restocking fee. This includes orders that qualified for free or subsidized shipping. Return shipping must be paid by the buyer. If you received a defective or incorrect item, please see our FAQ section below.  

Used and Vintage: 

All Used and Vintage items come with a 48 hour approval period. Please contact us directly at [email protected] within 48 hours of receiving your product for us to set up a manual return for you. Be sure to include your order number and reason for return in the email. All Used/Vintage items must be returned in the same condition they were sent to you in, as well as include all materials that came with it.

What is NOT Returnable:

• Accessories (this includes all pickups, strings, picks, pedalboards, tuners, etc.)
• However, if you received accessories with the product as part of a bundle, the accessories must be returned with the product, and they must be unused and unopened
• Clearance Items (Clearance items are clearly marked with "CLEARANCE" in the title -- INCLUDING "DEMO CLEARANCE" OR "GENTLY USED CLEARANCE")
• Special/Custom Orders
• Personal items (such as headphones)
• Any item that states all sales are final/no returns on the product page

Return Instructions:

All returns should be insured by the buyer and sent via UPS, Fedex, or USPS with tracking. Please do not write on or attach tape or labels to the product box (these will be refused) -- use a packing box to return the product. Attach a shipping label with the RMA number onto the shipping box. Packages without a valid RMA number on the outside of the box will be refused.

To request an RMA number, please email [email protected]